Shipping and Returns
Shipping and Processing Times-
Many of your online orders are made to order. Please allow 3-5 business days for your order to become ready to ship. If I have your piece made up already it will possibly ship sooner. Thank you for your understanding.
Return & Exchange Policy-
All purchases made online are to be final unless a different chain length is requested. If the product is defective, I will offer a refund or send a replacement item. For alternate chain lengths, please send me an email at firstname.lastname@example.org. Please note that shipping costs for chain replacements will be the responsibility of the customer. You may also arrange a time to meet me locally.